The Life of a “C” Player
As a leader most of us are always trying to live our core values and treat people the way they would like to be treated….
People
7 Must-Dos to Optimize Your Executive Assistant Support
Whether you are an Executive Assistant or an Executive who has support from this role, leaders know that Executive Assistants (EA) play a vital role…
How to Know When a Team Member Goes Bad
As leaders we hate to quit. Just the thought of “giving up” makes us cringe. It might be the feeling we are giving up on…
Leadership 101: Know Thyself
As a leader one of the foundational aspects of working with others is knowing yourself. Recently I was involved in a situation where I had…
An Executive Retreat Experience: Getting Up-close and Personal with Company Change
When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat. This was a two-day executive team…
Workplace Conflict – How to Manage Employee Drama through a New Lense
Is your bottom line affected by workplace conflict and managing employee drama? Harvard Business Review published a RHR study that showed poor performing executive teams…
Vulnerability in Leadership: Drop the Mask
I recently watched a presentation by Brene Brown (author/motivational speaker) where she discusses the myths of vulnerability in leadership. As business coaches, one of the…
How Decisions at the Top Don’t Always Translate to Line-staff
Time and time again as coaches we run into examples in business where leadership hasn’t communicated the “why” of a mandated change and/or isn’t holding…
How do you do Customer Service? Are Your Employees Aware of It?
Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the…
The True Cost of Employee Burnout- Do You Have a Culture of Self-Care?
Symptoms of employee burnout costs over 300 Billion dollars per year in health care related expenses. Companies lose 15.4 Million working days a year to…
