Applying Strategic Thinking Skills for Organizational Success
If you Google the term “Strategic Thinking” you get 455 million results in about .64 seconds! There is certainly no shortage of information about “Strategic…
Author: Assured Strategy
Trust My Employees – What for?
My Boss: “You need to start trusting your employees!” Me: “What for? They’re continually letting me down!” My Boss: “Unless you figure out how to…
Two Disruptive Patterns
Change them and make employee engagement the norm During a recent Operational GAP Assessment I discovered that our client, like so many other companies, is…
Extraordinary Impact from Scaling Up and Leadership Coaching
As a Certified Lean Six Sigma Black Belt, I have been applying lean operation methods to support companies by helping them identify process improvements, implement…
Process GAP: Building from the Bottom Up
As business coaches we are often asked by companies to help assess the process breakdowns in operations (GAP assessment) and help them implement the improvement…
An Executive Retreat Experience: Getting Up-close and Personal with Company Change
When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat. This was a two-day executive team…
Transparent Processes: How to Hunt Down Systemic Flaws
If you were to map-out processes for your company, you may recognize what is referred to as a “systemic flaw”, the application of a single…
How do you do Customer Service? Are Your Employees Aware of It?
Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the…
QUALITY System – Asset or Expense?
Quality systems are one of the most important aspects of delivering a company’s brand promise to customers, but often it is thought of in a…
How to #6 Monitor Change
At the last blog, How to #5 Implement Change, I covered the execution of the Change Management Plan. Now we can look at monitoring, which…
